Keeping you informed: New SST Rules and processes
In August 2021 we finished the first phase of consultations on the legislative changes found in Bill C-30, and our proposed approach to related rules and new processes. Approximately 175 people took the time to participate in virtual sessions, complete a survey and provide us with comments in writing. These ideas are helping us design rules and processes that are flexible, easy to understand and help us process cases fairly and quickly. It’s about user-centered design!
We’re currently reviewing all the feedback we received and will provide an update in September.
You’re always welcome to reach out to us with your questions and comments. We’re always trying to improve how we work and your input helps us do that.