Key information for your appeal
- Get help with your appeal
Help from our contact centre and navigators, getting a representative, other organizations that can help
- Forms for your appeal
Forms for all types of appeals, form to request access to an appeal file, instructions for using our forms
- Appealing on behalf of a deceased person
Find out how you can appeal on behalf of a deceased person
- Service standards
Find out how many days it should take for us to complete appeals under typical circumstances
- Filing a complaint about a member
If you believe an SST member acted contrary to the Code of Conduct, file a complaint using the complaints process
- Glossary
Legal terms the SST uses sometimes. It’s a list of specific words and phrases and what they mean