Get ready for your hearing with the help of new and improved visual guides

People who use our service told us they want more visual representations of our process. That's why we made 4 infographics about hearings. It’s part of a user-centred approach to providing justice services. Check out these tools below:

Your hearing at the General Division:

• Employment Insurance
• Canada Pension Plan (including disability), Old Age Security (including Guaranteed Income Supplement)

Your hearing at the Appeal Division:

• Employment Insurance
• Canada Pension Plan (including disability), Old Age Security (including Guaranteed Income Supplement)

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