Social Security Tribunal of Canada

Welcome to our new website!

Month
August
Year
2021

I’m happy to welcome you to our new website. 

Our goal is to create an intuitive experience for the user. We want people to be able to find what they need quickly and easily and understand what they find. 

Some of the new features include: 

  • An intuitive layout, broken down by benefit type 
  • An improved decision search function
  • Plain language throughout, including some infographics

These features are a result of the feedback we obtained through user testing. User testing was an important part of this project. It helped us understand the needs people have when they visit our website. Many thanks to the appellants, representatives and stakeholders who helped us with this process. 

While the launch of this site is a positive step toward enhancing access to justice, it’s important that we find out if the result works for people who use the site, and that we make changes where necessary. So, we plan to continue user testing on a regular basis.

With that in mind, we would love to hear what you think about the new website. If you have any feedback you would like to communicate to us, please don’t hesitate to get in touch

Paul Aterman
Paul Aterman
Chairperson
Social Security Tribunal of Canada
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