Annual report for the 2024 to 2025 fiscal year: Putting people at the centre of our service

Our Annual report for the 2024 to 2025 fiscal year: Putting people at the centre of our service is now available!

The report shows what we achieved last year and underscores our commitment to delivering an inclusive and accessible justice service. It also shows that we successfully managed our inventory of appeals and met most of our service standards.

In this report, you’ll learn more about the initiatives we undertook last year. You’ll also get a chance to review decision highlights and look at our statistics. We hope this will give you a clear picture of the progress we’ve made, and the work still ahead of us.