Social Security Tribunal of Canada

Keeping your appeal moving: COVID-19 measures

For the most up-to-date information on COVID-19, visit and follow Canada's Chief Public Health Officer, Dr. Theresa Tam, on Twitter. You can also contact the coronavirus information line at 1-833-784-4397.


We encourage you to contact us by email.


If you phone us, please leave a message and we’ll call you back during regular business hours.


We’re processing mail twice a week. Sending us documents by regular mail may cause delays. The fastest way to send us information is always by email.


You can still contact us by fax at 1-855-814-4117 (toll-free in Canada and the United States) or 1-613-941-5121 (long distance charges may apply).

COVID-related payments and benefits

The Social Security Tribunal does not process applications for any COVID-related benefits. For information about these benefits, visit Canada’s COVID-19 Economic Response Plan webpage.

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